01
Wallet card or subscription
The wallet card tops up the PS Store balance. You can use your balance to purchase supported digital content if it is available on your account.
PlayStation Plus is a subscription with individual benefits. It is worth choosing when a person needs online multiplayer, a catalog or other functions of a specific plan.
| Purchase | When to choose | What to check |
|---|---|---|
| Wallet card | The recipient will choose the content himself | PSN Region |
| PS Plus | Subscription functions needed | Plan and deadline |
| Game or DLC | Specific product is known | Compatibility and region |
02
PSN account region
Country/region of the account determines which PlayStation Store is used. A voucher from another region may not be activated.
If purchasing as a gift, ask the recipient to check their account region in Account Management.
03
How to store your voucher securely
Until the code is activated, it is a payment instrument. Don't send it to general chats or show it in screenshots.
After activation, save the receipt and a screenshot of the successful deposit until the balance or subscription is displayed in the account.
04
Errors during activation
If the code is not accepted, check the characters, account region, expiration date, code status and official Redeem Codes path.
Do not try to “check” the code on a third-party site; you may lose it.
Check the region first.
Then check the code characters.
After this, prepare a check for support.